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How can I book an apartment?

Please visit the reservations link and fill out the required information.
Someone will contact you within 24 hours to confirm availability.

How do I pay for the apartment?

We accept Visa and MasterCard, cash (colones, euros and US dollars, American express, JCB, Dinners Club).
Once a reservations agent contacts you to confirm your reservation, you will receive further payment instructions.

Is there a minimum time I have to stay for?

There is not a minimum for stays in Vista Los Volcanes B&B.

What is the check in / check out time?

2 PM is the check-in time and 11 AM is the check-out time. If you need to check-in or check-out outside of this timeframe, please contact us and we will do our best to work with you.

Will we have a broadband Internet connection for our laptop?

Yes. All rooms and apartments are equipped with wireless Internet.

Can I take my dog?

For the comfort of all of our guests, animals are not permitted.

How far are we from the most important attractions (Volcanoes, Rainforests, Beaches)?

Conveniently located, fromVista Los Volcanes you can visit some of the most popular tourist destinations found in this tropical paradise: volcanoes, national parks and some of the most beautiful rain & cloud forests in the world.

Are all the apartments and rooms the same?

All apartments maintain the same modern conveniences and high-quality appliances. However, each apartment is designed and decorated differently and accommodate different numbers of guests. Please review the description and pictures of each apartment to be sure you are selecting the apartment most appropriate for your needs. Single and double rooms have a small refrigerator.

Are there accessories in the kitchen?

Our kitchens are fully equipped with a refrigerator, oven, microwave, coffee maker and blender.

Is there anywhere to park the car?

Yes. There is free parking provided on the Vista Los Volvanes B&B.

Who will keep the apartment clean?

The housekeeping staff clean all rooms and apartments daily, with the exception of holidays.

What happens if I cancel my booking?

You may cancel seven days before your arrival date without penalty. Any reservations with less than 7 days notice will incur a 1 night penalty charge.

Is there someone on your staff who can help with tourist activities in Heredia and San José?

Yes. We offer tours and transport throughout all of Costa Rica! Vista Los Volcanes B&B has secured discount rates with the safest and most well recognized tour operators in Costa Rica and we pass those saving on to you.

We look forward to serving you!